The term Performance Management means different things to different people. For some organizations, Performance Management is synonymous with Performance Review which is most often a yearly process of reviewing an employee’s accomplishments and assigning ratings based on pre-determined categories.
Performance management is a broad term coined by Dr. Aubrey Daniels in the late 1970s to describe a technology for managing behavior and results; two critical elements of what is known as performance. Effective Performance Management involves continual measurement and coaching to ensure that goals are being met.
Improving an organization’s performance then requires that employees at all levels receive consistent feedback on their results and the behaviors they’re utilizing. Receiving feedback mid-stream provides the opportunity to refine the approach and align systems. Providing only a yearly retrospective on performance, means that many organizations are missing the opportunity to effectively manage and improve performance.