Every group of people that spend time together whether in a business, non-profit or family, has a culture. The culture of an organization is something you can feel as soon as you enter the door. It’s something your senses pick up from the clues given off by groups of people working together.
Much has been written about how to establish the ‘right’ culture for your business. Many organizations focus on establishing a creative culture with funky décor and opportunities to play games to keep a light, festive feeling. Other companies work hard to establish a culture of dependability and reliability, and opt for a subdued conservative culture to communicate longevity and trust.
It’s the sense of hearing however, that will tell the story of an organization’s performance management culture. Listen to what people say about their role in the organization and you will quickly identify a culture of high performance. When you hear that employees have clear expectations, measure their results, and meet on a regular basis to monitor progress, you know there’s a culture of performance management.
Ask individuals in your company to describe your culture, and listen to what they say. If they offer descriptions such as; fast paced, changing, chaotic, and confusing, it’s time to be more deliberate about creating a culture for performance management.